Select Services

Our Select Services are much more than just a phone line.

Personalise your phone calls with our Select Services. From call diversion to call waiting or our ring back service and call minder, we’ve got everything covered to enhance your customer’s experience and help your business to communicate with ease.

Enhance your lines with call features such as call barring, call divert, call waiting, call minder and more.

What is Select Services?

Select Services are value-adding call features which can enhance your lines and calls hardware.

As well as providing your business with a reliable call product, we know that sometimes you need more from your telephone system to not only help your staff but to also provide the best possible experience for your customers.

From call divert, call waiting, call barring, call minder and more, we’ve got a range of enhancements which have been designed to complement your lines and calls package.more.

Benefits of Select Services

  • Pick and choose whichever enhancements your business requires. Whether that’s just a couple or the whole range of features in our Select Services range.
  • Control your call traffic with our call barring add-on or divert your calls to anywhere in the world with our call divert service. With our call minder you can personalise your voice recording and with three-way calling you can speak to two people at the same time, on the same call.
  • Call waiting lets you know when someone else is trying to call you whilst our ring back service will let you know when a previously engaged line becomes free for you to call. And, if you need to bar numbers for any reason, our choose to refuse add-on lets you bar up to ten numbers.

Call Barring

Our call barring service allows you to take control of your call traffic. You can decide which types of calls your phones can make and receive and can bar those you don’t want. Choose from:

  • Almost all calls
  • All calls to mobiles, national and international
  • Premium rates and information services

Call Divert

Divert your calls to almost any phone in the UK or overseas! You can tailor the service and choose a diversion option to suit you and your business:

  • All calls
  • Calls when the line is engaged
  • Calls that aren’t answered after 15 seconds

Call Minder

Personalised voice recording lets your callers know when you’re engaged or unavailable. What’s more, you can retrieve your messages from any landline phone

  • Store up to 30 messages at once
  • Each message can be five minutes long
  • Record your own personalised business message

Three-Way Calling

Three-Way Calling enhances your phone service and can increase productivity. There’s a number of options with Three-Way Calling:

  • Speak to two people at the same time
  • Can also speak to them individually
  • Include or exclude either person as and when it’s needed

Call Waiting

Call waiting not only lets you know when there’s another call trying to connect, but it also lets the caller know you want them to leave a message if it’s not a good time to take their call:

  • Instead of an engaged tone, the caller will hear a message advising them to hold the line
  • Choose to swap between the two calls or end your original call
  • Paired with Call Minder, your callers can leave a message if they’re unable to get through

Ring Back

Ring Back increases productivity by saving on redial time. If you make a call and it’s engaged, ring back will give you a call when the line is free:

  • Save time and money on redial costs
  • Automatically call back the number when you pick up your handset
  • Be alerted when the line is free

Choose to Refuse

Choose to Refuse allows you to bar up to ten telephone numbers of your choice:

  • Bar the last incoming call and store up to ten
  • The eleventh blocked number will replace the oldest number you saved
  • Specific numbers can also be manually inputted